Refund and Return Policy
Thank you for shopping at [MONTED CLUB]. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds:
- We offer refunds on eligible items within 30 days of the original purchase date.
- To be eligible for a refund, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
- Refunds will be issued to the original method of payment used for the purchase.
- Shipping costs are non-refundable.
Returns:
- We accept returns on eligible items within 7 days of the original purchase date.
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
Exceptions:
- Certain items such as underwear, swimwear, and personalized/customized items are not eligible for return or refund unless they are defective or damaged upon receipt.
How to Request a Refund or Return:
- To request a refund or return, please contact our customer service team at montedclub@gmail.com / 9852431110 /9852250512.
- Please provide your order number and details about the item you would like to refund or return.
Additional Information:
- Refunds and returns are subject to inspection and approval.
- We reserve the right to refuse refunds or returns on items that do not meet the above criteria.
- Refunds may take [number of days] to process, depending on your payment method and financial institution.
Contact Us:
If you have any questions about our Refund and Return Policy, please contact us at [contact email or phone number].
This Refund and Return Policy was last updated on [28/03/2024].